Checking Your Status
Steps to Check Your Application Status:
- Log In to Certemy:
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- Access your account at the Certemy Login.
- Review your application dashboard for any updates or notifications.
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- Verify Application Completion:
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- Ensure all required sections of your application are fully completed and submitted.
- Check for any requests for additional information or documentation.
- Confirm that all bubbles are green in your Certemy account.
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- Contact CCAPP Directly (if applicable):
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- Only contact CCAPP if:
- It has been more than 30 days since all bubbles were marked green/complete.
- Or, it has been more than 90 days for initial applications.
- Contact details:
- Email: [email protected]
- Phone: 800-564-5927 (Tuesday – Thursday, see hours on our contact page).
- Provide your full name, application details, and any relevant information to facilitate a prompt response.
- Only contact CCAPP if:
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- Utilize Live Chat Support:
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- Visit the CCAPP Credentialing website and use the Live Chat feature for real-time support during business hours.
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Additional Tips:
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- Documentation: Ensure all submitted documents are clear and meet the specified requirements.
- Follow-Up: After contacting CCAPP, monitor your email and Certemy account for updates or further instructions.
Your proactive approach is commendable, and we hope these steps assist in expediting your application process. Please feel free to reach out if you need further assistance.